Accessibility Statement

1. Our commitment

We want everyone, including people who use assistive technology, to be able to read our information and send a repair request. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

2. What we have done

• Semantic page structure with headings, landmarks and a skip-to-content link.
• Full keyboard operation, including the menu, accordions and forms, with visible focus indicators.
• Labeled form fields, clear required-field markers, and error messages linked to the fields they describe and announced to screen readers.
• Text alternatives for informative images; decorative images are hidden from assistive technology.
• Color contrast checked against WCAG AA, layouts that work from small phones to large screens and with zoom, and respect for reduced-motion settings.
• Automated testing with axe-core on every page before release.

3. Known limitations

Automated tools cannot find every issue, and we have not yet completed a full manual audit with every screen reader and browser combination. Websites of independent Providers are not controlled by us.

4. Need help or found a problem?

If you have difficulty using any part of the Site or need information in another format, email support@innovationrepairs.com with the page address and a short description. We will try to help, including by taking your repair request details by email.

5. Updates

This statement was last reviewed on November 1, 2026. We review it when the Site changes.