About us

About Innovation Repairs

We built Innovation Repairs so that asking for help with a broken appliance takes one clear request instead of an afternoon of phone calls.

Our Purpose

When a refrigerator stops cooling or a washer won’t drain, the hardest part is often finding someone who can help. Innovation Repairs gives people in the United States a single place to describe the problem and send it to independent appliance repair professionals.

How Our Request Model Works

We are a request and referral service. We receive your request and pass it to independent professionals who may serve your area. They decide whether they can take the job, contact you, diagnose the appliance and quote their own price.

We do not employ technicians, carry out repairs or set prices, and we are not affiliated with any appliance manufacturer.

What Happens After a Request

You see a confirmation once your request is received. If a professional can help, they contact you by your preferred method. Nothing is booked until you agree a time with them, and you are free to say no. Questions at any stage: support@innovationrepairs.com.

Request Service

Illustration of a repair request travelling from a home to independent local repair professionals

What we stand by

Our Commitments

Explain it once

One request, written in your own words, instead of repeating the same story on call after call.

Honest about our role

We say plainly that independent professionals do the work and set their own prices, and that a request is not a booking.

No pressure, no obligation

Submitting costs nothing and commits you to nothing. You decide only after you have heard a price.

Minimal data, no tracking

We ask only for what a professional needs to reach you, and the site uses no tracking or advertising cookies.

Ready to Get Your Appliance Looked At?

Send a free request in a couple of minutes. If an independent professional who serves your area can help, they’ll contact you to arrange a visit and explain their price.

Request Service

Have Questions?

Email support@innovationrepairs.com or use our contact form and we’ll reply by email. Ready to go? Send a repair request any time.