Appliance repair
Cooktop Repair Requests
Requests cover gas, electric, smooth-top and induction cooktops with burners or zones that won’t heat, touch controls that won’t respond or damaged glass.
Cooktops are installed into the counter rather than part of a range, and they come in gas, radiant electric and induction versions. Typical requests involve a burner or zone that won’t heat, an induction surface that doesn’t recognize the pan, touch controls that have locked up or cracked glass.
Include the cooktop type and what you are noticing in your request. We pass it to independent local repair professionals, who may reach out, diagnose the issue and quote their own price. Any repair is up to you.
Signs Your Cooktop May Need a Professional
- A burner or cooking zone won’t heat
- An induction zone shows a no-pan symbol with cookware on it
- Touch controls are locked or don’t respond
- A crack or chip in the glass surface
Common Cooktop Problems
Burner or zone won’t heat
On gas cooktops, a clogged burner, worn igniter or faulty spark switch is often to blame. On electric models, a failed radiant element or control switch is common. Induction zones may stop working because of a failed coil or power board.
Induction not detecting cookware
This frequently happens when the pan isn’t magnetic, is too small for the zone or has a warped base. If suitable cookware still isn’t recognized, a technician may examine the sensor, coil or control electronics.
Touch controls unresponsive
Unresponsive touch controls can be caused by a lock feature, moisture or residue on the panel, or a failed touch control board. A power surge can also affect the electronics in some models.
Cracked or chipped glass
Cracks can be caused by impact, sudden temperature changes or heavy cookware sliding across the surface. A cracked cooktop may expose electrical parts, so a technician will usually check whether the glass top can be replaced for your model.
Safe Things to Check First
- Look for a lock icon or key symbol and follow the manual to unlock the controls
- Wipe the control area dry and clean of any residue
- Test induction zones with cookware a magnet sticks to firmly
- Make sure gas burner caps and grates are seated properly
Safety: Stop using a glass cooktop that is cracked and turn it off at the breaker if electrical parts may be exposed. If you notice a gas odor, don’t flip switches, light anything or use the appliance. Get everyone out of the home, then call your gas company or 911 from outside.
What to Include in Your Request
- Brand, model and serial number, often printed on a label underneath the cooktop, visible from the cabinet below, or noted in the owner’s manual
- Whether it is gas, radiant electric or induction
- Which burners or zones are affected and any code that appears
- A photo of any crack or damage, if you can attach one later
Cooktop Repair FAQs
Can a cracked glass cooktop be repaired?
Cracked glass usually can’t be patched, but on many models the glass top can be replaced as a part. Whether that makes sense depends on parts availability and the quote you receive from a repair professional.
Why does my induction cooktop make a buzzing sound?
Some humming or buzzing is normal with induction, especially on high settings or with lightweight cookware. Loud or new noises, clicking without heating, or a fan that runs constantly are worth describing in a request.
Is my cooktop repair different from a range repair?
The burners and controls are similar, but a cooktop is built into the counter and has no oven below. Access and installation can differ, so mention that it is a separate cooktop when you submit your request.
Send Your Cooktop Repair Request
Send a free request in a couple of minutes. If an independent professional who serves your area can help, they’ll contact you to arrange a visit and explain their price.